Delivery Destinations
We currently ship to all states and territories within Australia. We do not offer international shipping at this time.
Processing Time
Orders are typically processed and dispatched within 1–2 business days of receiving your order. Orders placed on weekends or public holidays are processed on the next business day.
Delivery Times
| Shipping Option | Estimated Delivery | Cost |
|---|---|---|
| Standard (Orders over A$60) | 3–7 business days | FREE |
| Standard (Orders under A$60) | 3–7 business days | A$7.95 |
| Express | 1–3 business days | A$14.95 |
Delivery times are estimates and may vary due to Australia Post or courier service delays, public holidays, or remote locations.
Tracking Your Order
Once your order has been dispatched, you will receive an email with your tracking number. You can use this to track your parcel through the carrier's website.
Delivery to Remote Areas
Delivery to remote or rural areas (including some parts of WA, NT, and northern QLD) may take additional time beyond our standard estimates. Express delivery may not be available to all locations.
PO Boxes
We can deliver to PO Boxes via Australia Post standard shipping. Express delivery to PO Boxes is not available.
Incorrect Address
Please ensure your delivery address is correct when placing your order. If a parcel is returned due to an incorrect address, a re-delivery fee may apply. We are not responsible for parcels delivered to incorrectly provided addresses.
Lost or Damaged Parcels
If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [email protected] with your order number and we will assist you promptly.
Contact
For any shipping enquiries, please email [email protected].